Terms and Conditions

Literacy Counts Ltd provides a membership service through subscription that allows our members i.e. schools and their employees that teach children) to access online content (“Ready Steady Spell") over the Internet on certain Internet connected TVs, computers, Interactive Whiteboards, Tablets and other devices ("Ready Steady Spell ready devices"). These Terms of Use govern your use of our service. As used in these Terms of Use, "Literacy Counts Ltd", "our service" or "the service" means the personalised digital content service provided by Literacy Counts Ltd for discovering, accessing and using Ready Steady Write content, including all features and functionalities and our websites, and user interfaces, as well as all content and software associated with our service. References to ‘you’ in these Terms of Use indicate the membership service through subscription and/or institution who created the Ready Steady Spell account with Literacy Counts Ltd and whose payment method is charged or invoiced annually.

1:1 Membership

Your Ready Steady Spell membership service through subscription will continue until terminated. Termination of membership cannot be partway through and academic year for annual subscriptions. Subscriptions are annual and renewed annually. To use the Ready Steady Spell resources from Literacy Counts Ltd service you must have Internet access and a Ready Steady Spell ready device and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your annual billing date, you authorize us to charge the membership service through subscription fee for the next billing cycle to your Payment Method (see "Cancellation" below).

1:2 Promotional Offers

We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is for Ready Steady Spell and / or users of other Ready Steady Literacy Resources produced by Literacy Counts Ltd is determined by Literacy Counts Ltd at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members of institutions with an existing or recent Ready Steady Spell (or any Ready Steady Literacy products and services produced by Literacy Counts Ltd) membership may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent membership of Literacy Counts Ltd membership through subscription to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.

2: Billing & Payments

2:1 Billing Cycle

The membership fee and member ship fee renewal for the Ready Steady Spell service will be charged by Literacy Counts Ltd to your Payment Method or invoiced in the summer term each year (i.e., June, July or August) before the subsequent academic school year commences. The length of your billing cycle will therefore be annual. For a new schools that gains membership service and access to Ready Steady Spell through subscription during the academic year a charged for the term in which the account is activate and any subsequent term(s) that remain in the academic year from membership account set up for the service. Renewals following this will fall into the annual billing cycle. In some cases, your payment window date (June & July) may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid membership began during the academic year. If you signed up for Ready Steady Spell using your account with a third party as a Payment Method, you can find the billing information about your Ready Steady Spell membership by visiting your account with the applicable third party.

2:2 Payment Methods

To use the Ready Steady Spell produced by Literacy Counts Ltd service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. If by payment by invoice you authorise us to raise an invoice. Payment methods include invoices that will be automatically sent to you unless you make Literacy Counts Ltd aware of the Cancellation of Ready Steady Spell. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

2.3 Updating your Payment Methods

You can update your Payment Methods by contacting Literacy Counts Ltd. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

2.4 Cancellation

You can cancel your annual Ready Steady Spell membership at any time during the academic year for the subsequent academic year, and you will continue to have access to the Ready Steady Spell service through the end of your billing period. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Ready Steady Spell content. To cancel, contact Literacy Counts Ltd. If you cancel your membership, your account will automatically close at the end of your current billing period.

2.5 Changes to the Price and Subscription Plans

We may change our subscription plans for Ready Steady Spell and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you. If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect.

4: Confidentiality & Access

4.1 Confidentiality of Ready Steady Spell

The Ready Steady Spell online membership through a subscription service and any content accessed through the service are for your school and its practitioners’ professional and non-commercial use only. Access and content may not be shared with individuals beyond your institution for example other schools, other educational institutions, home tutors / tutoring services, parents and carers of pupils etc. Ready Steady Spell may not be shared with competitors, or any employee associated personally or professionally with or to a competitor. Ready Steady Spell, therefore, may not be shared with any business providing educational resources, subscriptions or services that relate to reading, early reading (including phonics), writing, consultancy and training services for schools. Literacy Counts Ltd that produce and invented Ready Steady Spell regularly monitors access locations. Reproduction, storage, modification, adaptation or translation, in any form or by any means, of this online resource and its associated downloadable content including media content is prohibited without the prior written permission of Literacy Counts Ltd. The resource cannot be used for commercial purposes. Literacy Counts Ltd will charge schools and individuals who use our products & subscriptions without our agreement and / or purchase. During your Ready Steady Spell membership, Literacy Counts Ltd grant you a limited, non-exclusive, non-transferable right to access Ready Steady Spell content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances and commercial gain. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

4.2 Access

You may access the Ready Steady Spell content primarily within the school in which you have established your account / membership and only in this geographical location. As part of the Ready Steady Spell subscription, only Ready Steady Spell resources and materials will be accessible as part of the membership access through a subscription plan.

4.3 Ready Steady Spell online membership Ready Steady Spell online membership through subscription and associated services, including the content, is regularly updated. In addition, we continually test various aspects of our service, including our websites, user interfaces and promotional features.

4.4 Except as explicitly authorized by us, Literacy Counts Ltd, you agree not to: (i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the Ready Steady Spell service; (ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the Ready Steady Spell service, including the graphical user interface, any advertising or advertising features, copyright notices, and trademarks; (iii) use any robot, spider, scraper or other automated means to access the Ready Steady Spell service produced by Literacy Counts Ltd; (iv) decompile, reverse engineer or disassemble any software or other products or processes accessible through the Ready Steady Spell service; (v) insert any code or product or manipulate the content of the Ready Steady Spell service in any way; (vi) use any data mining, data gathering or extraction method; (vii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Ready Steady Spell and Literacy Counts and its associated products and services, including any software viruses or any other computer code, files or programs We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

4.5 The quality of the display

The quality of the Ready Steady Spell content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin accessing Ready Steady Spell content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Ready Steady Spell ready device.

4.6 Ready Steady Spell software

Ready Steady Spell software is developed by, Literacy Counts Ltd and may solely be used for authorized access to Ready Steady Spell content through Ready Steady Spell ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the Ready Steady Spell software and related third-party software.

5: Passwords and Account Access

5: 1 Passwords and Account Access

Your password is for your school use only and should be kept confidential. If you allow others to access the account you agree that such individuals are acting on your behalf and/or are within your institution and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You agree to provide and maintain accurate information relating to your account, including a valid email address so we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, Ready Steady Spell or our partners from identity theft or other fraudulent activity. You agree to update your account information in the circumstance that members of staff leave your institution but may still be able to access Ready Steady Spell. You agree to change your password so that individuals outside of your institution can no longer access Ready Steady Literacy.

6: Miscellaneous

6.1 Customer Support

To find more information about our other services and their features or if you need assistance with your account, please contact us. Details are accessible through the literacy Counts website (www.literacycounts.co.uk).

6.2 Survival

If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

6.3 Changes to Terms of Use

Literacy Counts Ltd may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. If you do not wish to accept the changes, you can cancel your subscription to end at the end of that academic year.

6.4 Electronic Communications We will send you information relating to your account (e.g., payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration